1. Contractual Relationship
These Terms of Use (“Terms”) govern your access to and use of the Blink Mobile digital application, websites, products, and services (the “Services”) made available by Blink Charging Hellas, a corporation (S.A.) headquartered in Greece, with offices located at 8 Aigaleo Street, Piraeus, with G.E.MI. number 150349101000 and VAT number 801154953 (“Blink”).
YOU SHOULD READ THESE TERMS CAREFULLY AND ONLY USE THE SERVICES PROVIDED BY BLINK IF YOU AGREE TO BE BOUND BY THESE TERMS.
Your access to and use of the Services constitutes your agreement to be bound by these Terms, which establish a contractual relationship between you and Blink (the “Agreement”). Blink may update or modify these Terms from time to time, and such modifications will take effect from the date of their publication on this website. We recommend that you regularly review these Terms, as your continued access or use of the Services following such publication constitutes your agreement to be bound by the modified Terms.
2. The Services
Our Services consist of a technology platform through which users may use Radio Frequency Identification (“RFID”) cards obtained from Blink upon request and/or the Blink Charging Hellas App to access and use electric vehicle charging stations (“EV”) located in public areas or, where permitted, in private spaces (“Blink Charging Stations”).
The locations of the Blink Charging Stations are available on Blink’s websites and the Blink Charging Hellas App, which are linked to navigation maps to assist drivers in finding Blink Charging Stations. Blink reserves the right to remove any Blink Charging Station from its network at any time.
To use our Services, you must register electronically and create an active account (“Blink Account”), which you explicitly agree to upon creation, accepting the terms of this Agreement, the terms on Blink’s websites, and the Privacy Policy, which forms an integral part of these Terms and is available at www.blinkcharging.gr.
3. Use of Services
To create a Blink Account, you must submit certain personal information to Blink, such as name, address, age, mobile number, and a valid payment method (credit card or an accepted payment provider). Providing this information is necessary for Blink to deliver the Services. You also agree to maintain accurate, complete, and up-to-date information. Your Blink Account is personal, and you are solely responsible for maintaining the security and confidentiality of your username and password. You must immediately notify us of any unauthorized use at support@blinkcharging.gr. Unless otherwise authorized in writing by Blink, you may only have one Blink Account.
You may use the websites and the Blink Charging Hellas App to obtain information about Blink Charging Stations, their locations, and any other content made available by Blink.
Your use of the websites and the Blink Charging Hellas App is governed by the Terms of Use and the Privacy Policy, which you can find at www.blinkcharging.gr.
4. User Requirements and Conduct
You must use our Services in accordance with Blink’s instructions. You agree to comply with all applicable laws while using the Services and to use the Services only for lawful purposes, without causing nuisance, disruption, or material damage to any party, and without taking actions that could reasonably be considered inappropriate or harmful to our reputation.
You are responsible for ensuring that the EV you charge at Blink Charging Stations complies with all safety regulations and that you use appropriate and safe charging equipment (e.g., charging cables). You acknowledge that Blink bears no responsibility if you are unable to safely charge your EV due to issues with the equipment you use, such as charging cables.
You agree to pay for the use of the Services via the RFID card, your Blink Account, the Guest Charging Service, or through a Blink customer service representative or any application that enables payment for the use of the Services. You are responsible for reviewing your charges and contacting Blink with any questions regarding them.
5. Pricing and Payment
You understand that using the Services incurs charges. The cost for using Blink Charging Stations is based on the energy received by the EV during charging, measured in kilowatt-hours (“kWh”).
Charges for the Services may be collected by Blink or one of its affiliates, including Blink Network LLC, Blink Holdings B.V., and Blink Network B.V.
Users may access the Services via the Blink Charging Hellas App, the RFID card, or the Guest Charging Service at any Blink Charging Station. When using an RFID card, it will be recognized by the charging station, and a transaction history will be created. Charges will be billed to the user’s account based on the rate per kWh as set by Blink.
Blink will make reasonable efforts to inform you of current rates via the Blink Charging Hellas App, and you acknowledge that you are responsible for charges incurred on your Blink Account, even if you were unaware of them. If a third party uses your RFID card, you are responsible for the resulting charges.
Your credit/debit card will be charged for use of Blink Charging Stations and when auto-reload is activated. If auto-reload is enabled, your card will be charged whenever your balance falls below the set threshold. You can disable this feature through the app or by contacting support@blinkcharging.gr. If your balance is depleted during a charging session, the Service will continue and be charged at the end. If your Blink Account balance is insufficient, a negative balance will be created and must be repaid during the next charging session via a linked card before charging can resume.
If you choose not to create a Blink Account, you can use the Guest Charging Service. An initial amount of €10.00 will be held on your card as a guarantee and released within 10 business days.
If your primary payment method expires, is invalid, or cannot be charged, Blink may deactivate your account and take necessary steps to recover any outstanding debt.
If your RFID card is non-functional, it must be returned to Blink’s customer service, and a new card will be issued free of charge (unless the damage was caused by misuse). If your RFID card is lost or stolen, you must take the necessary steps through your Blink Account or contact Blink customer service at support@blinkcharging.gr. You are responsible for any charges incurred due to loss or theft unless Blink is notified.
6. Partner Offers
You agree that if you receive offers through Blink from third-party companies or organizations, your consent and any resulting relationship will be between you and those third parties, in accordance with their terms. Blink bears no responsibility for the services or products of third parties and is not a party to such agreements.
7. Limitation of Liability
You agree that you are solely responsible for your use of the Services. The Services are provided “as is” and “as available.” Blink disclaims all representations and warranties, express or implied, not explicitly stated in these Terms, including implied warranties of non-infringement. Blink does not guarantee uninterrupted or error-free service or that the Services will meet user expectations or needs.
Blink is not liable under any circumstances for consequential, incidental, indirect, special damages, expenses, or penalties, including but not limited to lost profits, business interruptions, goodwill loss, property damage, or any third-party claims related to the use of the Services, even if Blink had been advised of the possibility of such damages.
8. Assignment
This Agreement may not be assigned by you without Blink’s prior written consent, but Blink may assign it without your consent to: (a) a parent or subsidiary, (b) a purchaser of Blink’s shares, business, or assets, or (c) a successor through merger. Any assignment in violation of this section is null and void.
9. Intellectual Property
All content of the Services and anything related to Blink, including but not limited to trademarks, logos, symbols, images, photographs, and related goods and services displayed on the websites or the Blink Charging Hellas App are protected by intellectual property laws and belong to Blink or third parties authorized by Blink. Subject to this clause, we grant you a limited, non-exclusive license to access and use the Services for personal, non-commercial use. You agree to respect intellectual property rights and acknowledge Blink’s exclusive ownership of the Services.
10. Personal Data Processing – Privacy Policy
Blink is committed to ensuring the security and integrity of the data it collects about users of the Services. Blink has implemented practices to protect personal data from unauthorized access, disclosure, loss, or misuse. The collection and processing of your personal data is done to provide and improve our Services. For more information, please read our Privacy Policy, which forms an integral part of these Terms, available at www.blinkcharging.gr.
11. Termination of Agreement
You may stop using our Services at any time and request deletion of your Blink Account by sending a written request to support@blinkcharging.gr or through our websites or the Blink Charging Hellas App. Blink may terminate this Agreement or discontinue access to the Services at its sole discretion. If you disagree or wish to dispute any such termination, please contact support@blinkcharging.gr. If you owe any fees at the time of termination, you agree to settle them immediately.
12. Governing Law – Jurisdiction
These Terms and any amendments thereto are governed by Greek law. Any dispute that cannot be resolved amicably shall fall under the exclusive jurisdiction of the courts of Athens, Greece.
13. Miscellaneous
These Terms constitute the entire agreement between the user and Blink and supersede any prior agreement, oral or written, including electronic communications, made before the creation of your Blink Account.
If any provision of these Terms is found to be invalid, unenforceable, or non-binding, all other provisions will remain binding and in effect.
Failure by Blink to enforce any provision of this Agreement shall not constitute a waiver of that right and may be enforced at Blink’s discretion at any time.
14. Contact
For any inquiries, do not hesitate to contact Blink’s customer service at +30 210 7232862 or via email at support@blinkcharging.gr.