Blink

Terms of Use – User Account

1.Contractual relationship

These Terms of Use (the “Terms“) govern your access to and use of Blink Mobile Application including website, products and services (the “Services”) made available by Blink Charging Hellas, a single-member public limited company, based in Greece, with its registered offices at 8 Aigaleo Ave., Piraeus, under the General Commercial Registry (GEMI)
number: 150349101000 and Tax ID No. 801154953 (“Blink”).
YOU SHOULD READ THESE TERMS CAREFULLY AND USE THE BLINK SERVICES ONLY IF YOU AGREE TO THESE TERMS.
Your access to and use of the Services constitutes your agreement to be bound by these Terms and Conditions, which establishes a contractual relationship between you and Blink (the “Agreement”). Blink may change the Terms from time to time and the changes will take effect from the date of their publication on this site. We recommend that you review these Terms regularly as your access to or use of the Services after such publication constitutes your agreement to the Terms as amended.

2. The Services

Our Services are a technology platform through which users can use Radio-Frequency Identification Cards (“RFIDs”) and/or the Blink International digital application to make use and gain access to public and/or private spaces (where permitted) of electric vehicle (“EVs”) charging stations of Blink (“Blink Charging Stations”). In order to use our Services, you will need to create an account (the “Blink Account”) by which you expressly acknowledge that you agree to the terms of this Agreement as well as the terms of the Blink sites and Privacy Policy, which is an integral part of these Terms and can be read at the link www.blinkcharging.gr.

The locations of Blink Charging Stations are available at Blink’ s website and at Blink Mobile app connected to google maps to make it easier for drivers to find Blink Charging Stations.

Blink reserves the right to withdraw any of its Charging Stations from its network at any time.

3. Use of Services

In order to use the Services, you must register and maintain an active Blink Account. Registering a Blink Account requires you to provide Blink with certain personal information such as name, address, age, mobile phone number, as well as a valid payment method (credit card or an accepted payment agency/partner). The provision of this information is necessary to render the Services to you while agreeing to keep this information accurate, complete and up-to-date.
The Blink Account is personal and you are solely responsible for the security and confidentiality of your Blink Account username and password. Let us know immediately if you suspect unauthorized use of your Blink Account at the following link support@blinkcharging.gr. Unless otherwise permitted in writing by Blink, you may only have one (1) Blink Account.
You can use Blink’s websites and mobile applications to obtain information about Blink Charging Stations, locations, and any other content available on Blink. The use of the sites and applications is governed by the terms of use and Privacy Policy available at the relevant links www.blinkcharging.gr.

Blink reserves the right to withdraw charging stations from its network at any time.

4. User Conditions and Conduct

You must use our Services in accordance with the instructions of Blink. In any case, you agree to comply with all applicable laws in the use of the Services and to use the Services only for lawful purposes, without causing any nuisance, inconvenience or damage to any place, and without taking any action that could plausibly be considered unreasonable or capable of harming our reputation.

 At the same time, you agree to pay the price for charging services through RFID card via your personal Blink account as Member or via charging service as Guest or communicating with Blink ‘s Customer Service or any other application that allows the payment of such amounts to be paid for using the Services. For these purposes, you should monitor the charges shown in your accounts and contact with Blink for any questions you may have regarding these charges.

5. Invoicing and Payment

You understand that the Services are being used at your own expense. Pricing for the use of Blink Charging Stations is based on the energy received by the charging unit, measured in kilowatt-hours (“kWh”).
You understand that all charges for the Services may be collected by Blink or one of its corporate affiliates, including Blink Network LLC, Blink Holdings B.V., and Blink Network B.V.
The user can receive Charging services using the Blink Mobile Application as a Member after connecting to a personal account using the RFID card or as a Guest, to any public or private (if permitted) Blink Charging Station. When using the RFID, it will be recognized by the Blink Charging Station and a transaction history will be created. Charging charges will be debited to the user account at the rate set by Blink and is referred above. Blink will make all possible efforts need to notify you about current charging charges via Blink Mobile Application and you accept that you  are responsible for the charges incurred in your Blink Account, whether or not you had taken them into account. Also, if a third party uses the RFID at any Blink Charging Station, you will incur the resulting charge.
Your credit or debit card will be charged only if you use Blink Charging Stations, as well as when you turn on the auto refund option. In case of the last (auto refund option) your credit / debit card will be charged every time that your available amount in your application account will be less or equal to five (5) euros. if during the use of Blink charging station your balance is exhausted, the Service will continue to be provided and then the charge will be made automatically at the end of the service. On this case and if the balance of Blink account is not enough to cover the charges of the charging service a negative balance will be created to your Blink account. This negative balance will be covered at the next charging action via your credit / debit card (that you have associated to your Blink account) before your next charging take place. If you prefer an ad hoc charge without registration at the Blink Mobile application as a Member, your can use the Guest Charging Service. An initial amount of 25 EUR [€25.00] will be pledged as collateral by charging your credit / debit card  exclusively for licensing purposes. The charges for using this service will be deducted from the amount of 25 Euros (25.00) and the balance will be released within 4 banking days.

If your main Blink Account payment method expires, is invalid or cannot be debited, then Blink may deactivate your account, and, in the event of any outstanding sum, to proceed to all necessary actions to pursuit its claims.

If the RFID does not work, then it should be returned to Blink Customer Service and Blink will provide you with a new RFID free of charge (as long as the card is not malfunctioned or misused by you). If your RFID is stolen or lost, you must sign in to your Blink Account and take the necessary actions listed there or contact Blink Customer Service directly at support@blinkcharging.gr. You are responsible for any charges that may result from such a loss if you do not notify Blink about the event.

6. Offers from Blink Partners

You agree that in the event you will receive offers through Blink from other companies or organizations, your consent may be between you and those companies, under those terms, and that Blink is not responsible or liable for their services or products, as they are third parties and not contracting parties to these Terms.

7. Limitation of Liability

You agree that you are solely responsible for the use of the Services. The Services are provided “as is” and “as available”. Blink disclaims all representations and warranties, clauses, implied or statutory, not expressly mentioned in these Terms, including implied warranties of non-infringement. Blink cannot assure that all Services will be constantly error-free and meet the expectations and needs of users. Blink has no liability whatsoever under any circumstances for any consequential, incidental, indirect, special damages or expenses or financial penalties, including, but not limited to, lost profits, business interruption, loss of customer, property loss or damage and any third party claims arising out of or in connection with the use of the Services, whether or not Blink was informed, aware of or should have known of this possibility.

8. Assignment

The Agreement may not be assigned by you without Blink’s prior written approval, but Blink may assign this Agreement without your consent to a) Parent or Subsidiary, b) Buyer of Blink’s shares, business or assets, or c) Successor by merger. Any assignment made in breach of this Article shall be null and void.

9. Intellectual Property

The content of the Services and anything related to Blink, including, but not limited to, trademarks, logos, symbols, images, photographs or related products and goods appearing on Blink’s sites or applications are protected by copyright and are owned by Blink or any third party authorized by Blink to develop its business. Subject to this article, we grant you a limited and non-exclusive license to access and use the Services for personal, non-commercial use. You agree to respect the intellectual property rights in these Terms and agree that the Services are the sole property of Blink.

10. Processing of Personal Data – Privacy Policy

Blink is committed to ensuring the security and integrity of the data it collects about users of the Services. Blink has adopted practices that protect the personal data that users provide in order to prevent any unauthorized access or disclosure, loss or misuse thereof. Your personal information is collected and processed in order to provide or better render our Services. For more information on how we use your personal information, please read our Privacy Policy, which is an integral part of these terms, at the following link www.blinkcharging.gr.

11. Termination of Contract

You expressly agree that you may stop using our Services at any time and request that you delete your Blink Account by sending a written request to support@blinkcharging.gr or through Blink’s websites and applications. Blink may terminate this Agreement or discontinue the use of its Services or generally cease to offer or deny access to any part of the Services at its sole discretion. If you disagree with or wish to dispute any such complaint or termination of our Services, please contact us at support@blinkcharging.gr. If, upon termination, you owe money due to the use of the Services, you agree to pay them immediately.

12. Applicable Law – Jurisdiction

These Terms and any amendments thereto are governed by Greek Law. For any dispute which may arise out of this Agreement that cannot be resolved extrajudicially, the competent courts of Athens will have jurisdiction.
Other Provisions
These Terms and Conditions constitute the entire agreement between the user and Blink in relation to its subject matter, superseding any prior agreement, oral or written, by any means, even electronic ones, that may have been concluded prior to the date of creating a Blink Account.
If any provision of these Terms and Conditions is or becomes invalid, unenforceable or non-binding, you are still bound by all other provisions of this Agreement.
Blink’s non-exercise of a right under this Agreement shall not be construed as a waiver of such right, but may be exercised at any time by Blink at its sole discretion.

13. Other provisions

These terms and conditions constitute the entire agreement between the user and the  Blink in relation to its subject matter, replacing any prior agreement, oral or written, by any means, even electronic, that may have been entered into prior to the date of creation of Blink account. If any provision of these terms and conditions is null and void, non-applicable or non-binding, you are still bound by all other provisions of this agreement.

Αny non-exercise of a right arising from this agreement by Blink side will not be construed as a waiver of this right, but may be exercised at any time by Blink at its discretion.

14. Contact

For any matter you are interested in, please feel free to contact us at Blink Customer Service on +30 2107232862 or by email at support@blinkcharging.gr.

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